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Frequently Asked Questions

  • About Us
    We are a Singapore-based company focusing on innovative and customised health-tech solutions.
  • Company Address
    3 Ang Mo Kio Industrial Park 2A AMK Tech 1 #03-05 Singapore 568050
  • May I know your business hours?
    Our office hours are Mondays to Fridays (except weekends & public holidays), 9am – 6pm.
  • What Certifications of Quality does MedLyves hold?
    MedLyves is an ISO13485 certified company.
  • For any enquiries
    General enquiries, feedback, career opportunities: info@medlyves.com Technical support assistance: support@medlyves.com Sales enquiries: sales@medlyves.com
  • What are your key products/ services?
    Device and Platform Integration Custom Interfaces Health-screening solution Tele-health solution Point-of-care-testing solution
  • Are MedLyves products/ services customisable?
    Yes, MedLyves products (both software & hardware) are customisable. Kindly contact us at support@medlyves.com for more information.
  • What features of health-screening do you offer?
    Our products offer the measurement of the following vital signs Height and Weight Blood Pressure Body Composition Temperature Blood Oxygen Level Diagnostic tests And more... Feel free to reach out to us for a more comprehensive overview!
  • Are your products certified?
    Yes, our products are CE-certified and/or HSA approved (Classes A & B).
  • Where can I download the MedLyves app?
    Yes, we are on iOS and Android platforms.
  • Common issues
    ~ this section is under construction ~
  • Troubleshooting steps
    ~ this section is under construction ~
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